Delivery Terms & Conditions
We ship our hand-tied bouquets, shippable vases, single variety arrangements, plants and gifts to recipients all over the contiguous United States (that means everywhere except for Alaska and Hawaii).
We work with our delivery partners to ship our arrangements boxed up safely for transit via expedited delivery methods so the flowers, plant or arrangement of your choice arrives to you or your recipient fresh and ready to enjoy.
We ship to deliver Monday through Friday during the delivery window you select during checkout. Delivery windows are 48 hour windows during which you can expect your order to be delivered. Available delivery windows vary depending on the arrangement or plant you are purchasing.
Because we work with third party delivery companies we cannot guarantee delivery times. If you are ordering for a time sensitive event we recommend selecting a delivery window prior to the day the flowers are needed.
Our shipping partners do our best to alert recipients when deliveries are made but in certain circumstances (e.g. the recipient lives in a complex with a doorperson, the delivery is made to a mailroom of an office building, etc.) the delivery driver may be unable to notify the recipient when a delivery is complete.
We always strive to exceed customer expectations, so if you have any issues at all, please let us know and we’ll make it right. While we can’t control conditions out of our control (acts of God, severe weather conditions, etc.) we try to go above and beyond to make it right when the unexpected happens. It’s our promise.