Q. How do we handle my contact information which I enter during the purchasing process?
A. All customers’ contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purpose are securely kept.
Q. For what purpose will my contact information be used?
A. Customer’s contact information will be used for the following purposes:
a. Market Analysis Such information as customer’s choice of flowers/gifts, country of the senders and the recipients, are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.
b. Channel for Communicating Purchase and Delivery Status Sender’s email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled).
c. Products Update Sender and recipient’s email addresses will be used for forwarding new products updates.
d. Festival and Other Promotions: Sender and recipient’s email addresses will be used for Festival and Other Promotions.
Q. Do we collect and store my credit card information?
A. No. We do not collect and store your credit card information. We do not get any idea of Credit Card number. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly in most secured way.
Your Consent and Changes to this Policy
Q. Who does Eden Farm Fresh send email offers to?
A. Eden Farm Fresh sends email offers to individuals who would require their services for sending gifts to India.
Q. How does Eden Farm Fresh get email addresses for it’s email offers?
A. We as a web marketer, procures opt-in email lists from partner sites. Users have an option to opt for receiving newsletter and offer mail while registering on the website.
Q. How often does Eden Farm Fresh send emails to people on the email lists?
A. Eden Farm Fresh generally sends emails announcing special gifts for festive seasons, promotional discounts and new arrivals once a month. However, the recipient always has the option of removing their email address from our list. Information on how to do this is always contained at the bottom of every email offer. If the recipient chooses this option, they will not get further email offers from us.
Q. How do I Opt out from receiving promotional communication?
A. If you want Opt out from Eden Farm Fresh newsletter list, you can simply reply to the mail with UNSUBSCRIBE in its subject.